Which of the following is a method used by managers for conflict resolution?

Promoting open communication is a fundamental method used by managers for conflict resolution because it fosters an environment where team members feel safe to express their thoughts and concerns. By encouraging open dialogue, managers can help clarify misunderstandings, surface underlying issues, and collaboratively explore solutions. This approach not only aids in resolving the current conflict but also helps to build trust and improve relationships within the team.

Promoting open communication allows for the sharing of different perspectives, which can lead to more effective problem-solving and fosters a culture of transparency and cooperation. When team members understand each other's viewpoints, they are more likely to reach a mutually agreeable resolution. Effective communication also helps ensure that all parties feel heard and valued, which can mitigate feelings of resentment or frustration that often accompany conflicts.

In contrast, other methods like ignoring the issue can lead to unresolved tensions, documenting disagreements may not actively resolve conflicts, and delegating the conflict to HR could bypass the opportunity for direct resolution and learning.